Privacy Policy and Terms & Conditions
Ladies Who Launch Live — Event Terms & Conditions
These Terms & Conditions apply to all ticket holders attending Ladies Who Launch Live (“the Event”). By purchasing or using a ticket, you agree to the following:
1. Ticket Purchase & Entry
- All tickets must be purchased through our official ticketing partner, Eventbrite.
- Tickets are valid only for the date, time and venue stated at purchase.
- Entry will only be granted upon presentation of a valid e-ticket or QR code.
- We reserve the right to refuse entry to anyone who cannot present proof of purchase.
2. Ticket Refunds & Transfers
- Tickets are non-refundable, unless the Event is cancelled by us.
- If the Event is rescheduled, tickets will automatically remain valid for the new date.
- Ticket transfers may be permitted depending on our ticketing partner’s rules; please review their platform-specific terms.
3. Event Changes
- We reserve the right to make changes to the Event schedule, start time, running order or guest line-up.
- Changes will not qualify for refunds unless the Event is cancelled in full.
4. Guest Line-Up
- Guest speakers will be announced in the run-up to the Event.
- Line-up is subject to change due to unforeseen circumstances, including illness or travel disruption.
5. Age Restrictions
- This Event is for guests aged 18-years and over only.
- ID may be required for entry at the venue’s discretion.
6. Accessibility
- We are committed to making the Event accessible to all attendees.
- If you have accessibility requirements, please contact us in advance at info@weareladieswholaunch.com so we can support your needs.
7. Cloakroom
- A cloakroom will be available for coats and small bags, subject to venue capacity.
- Items stored are left at your own risk.
- The cloakroom cannot accept large bags, suitcases or valuables.
8. Photography, Filming & Audio Recording
- Parts of the Event will be filmed, photographed or recorded for podcast, marketing and promotional use.
- By attending, you consent to potentially appearing in this content (even if in the background).
- Personal photography is permitted unless stated otherwise, but filming of full conversations, interviews or stage content is not allowed.
9. Meet & Greet
- There will be no meet & greet, autograph sessions or allocated time for photos with hosts and guests.
10. Behaviour & Conduct
- We want this Event to be a safe, respectful and inclusive space for everyone.
- We reserve the right to remove any attendee whose behaviour is disruptive, unsafe or inappropriate.
11. Accessibility & Safety Requirements
- Attendees must follow all venue policies, including emergency procedures, security checks and staff instructions.
- Certain items may be prohibited for safety reasons; please review venue security guidance ahead of arrival.
12. Data Protection
- We will process your personal data in accordance with our Privacy Policy available at weareladieswholaunch.com.
- We will use your data for purposes including processing your order, delivering tickets, administering the Event, customer service, and complying with legal obligations. Where you consent to receive marketing, you may opt out at any time.
13. Liability
- We are not responsible for personal belongings brought to the Event.
- Nothing in these terms limits or excludes our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation or any other liability which cannot be limited or excluded by law.
- Subject to the foregoing, to the fullest extent permitted by law, we will not be liable for any loss of profits, loss of business, loss of enjoyment, travel or accommodation costs, or any indirect or consequential losses. Our total aggregate liability to you in connection with the Event and any ticket shall be limited to the face value of your ticket(s) plus any booking fees paid for those ticket(s) actually affected. We are not responsible for acts or omissions of third parties including performers, speakers, suppliers and the Venue, except where required by law.
14. Event Cancellation
- In the unlikely event of cancellation, ticket holders will be refunded the face value of the ticket only.
- We are not responsible for additional costs such as travel, accommodation, or any related expenses.
15. Force Majeure
- We will not be in breach of these term nor liable for delay in performing, or failure to perform any obligations where such delay or failure results from events, circumstances or causes beyond our reasonable control, including without limitation extreme weather, fire, flood, epidemic, governmental action or guidance, strikes, lockouts, power failure, national mourning, terrorism or threat thereof or failure of third-party suppliers.
- In such circumstances, we will use reasonable endeavours to mitigate impacts and to inform you of any changes.
16. Contact
For any questions regarding the event or these Terms & Conditions, please contact us, Marvelle Media Ltd with company number 07722076 at info@weareladieswholaunch.com.
Last Updated: 16th November 2025
Ladies Who Launch ("Company", "we", "us", or "our") is committed to protecting and respecting your privacy. This document outlines the terms under which you access and use our services, submit content, and interact with us, including our handling of your personal data, user-generated content (UGC), and social media content.
1. Privacy Policy
1.1 Introduction
This Privacy Policy explains how we collect, use, and share personal information when you visit our website (weareladieswholaunch.com) or use our services.
1.2 Data We Collect
We collect personal data directly from you and automatically when you interact with our services.
Information You Provide:
- Name, email, postal address, phone number.
- Account details (username, password).
- Payment and order information.
- Content submitted via forms or social media.
Information We Collect Automatically:
- IP address, browser type, device information.
- Usage data via cookies and tracking technologies.
Information from Third Parties:
- Social media platforms(if you engage with our content).
- Payment processors (for purchases).
- Analytics providers.
1.3 How We Use Your Data
We process your data to:
- Provide and improve our services.
- Process transactions and fulfil orders.
- Communicate with you (support, updates, marketing).
- Detect and prevent fraud.
- Comply with legal obligations.
1.4 Sharing Your Data
We may share your information with:
- Service providers (payment processors, shipping partners).
- Marketing and advertising partners.
- Affiliates within our corporate group.
- Legal authorities when required.
We do not sell your personal data.
1.5 Cookies and Tracking
We use cookies to enhance functionality and analyse usage. You can manage cookies through browser settings.
1.6 Your Rights (Under UK GDPR)
You have rights to:
- Access and correct your data.
- Request deletion of your data.
- Object to processing for marketing.
- Withdraw consent at any time.
To exercise your rights, contact us at: info@weareladieswholaunch.com
2. General Terms & Conditions
2.1 Acceptance of Terms
By using our services, you agree to these Terms & Conditions. If you disagree, please discontinue use.
2.2 User Obligations
- Provide accurate information.
- Maintain account confidentiality.
- Use services lawfully.
2.3 Prohibited Activities
You must not:
- Submit illegal or harmful content.
- Infringe on intellectual property rights.
- Attempt unauthorised access to systems.
2.4 Limitation of Liability
We are not liable for:
- Indirect or incidental damages.
- Content posted by users.
- Service interruptions.
2.5 Changes to Terms
We may update these terms. Continued use implies acceptance of changes.
3. User Generated Content (UGC) Terms and Conditions
3.1 Content License
By submitting content (via the #SundayLaunch online form) or using #WeAreLadiesWhoLaunch or #LWLLive you grant Ladies Who Launch a worldwide, royalty-free, perpetual, non-exclusive license to use, modify, and display the content across any media for promotional and commercial purposes.
3.2 Content Ownership
You retain ownership of your content but grant us the rights to use it. No compensation will be provided for its use.
3.3 Content Standards
You represent and warrant that:
- The content is original and you own all rights.
- The content does not infringe any third-party rights.
- The content is not defamatory, offensive, or illegal.
- You are over 18 years of age.
3.4 Content Removal
You can revoke consent at any time by contacting us at info@weareladieswholaunch.com We will cease using your content but cannot remove past uses already published. Content will be retained for 3 months post-cancellation.
3.5 Indemnity
You agree to indemnify Ladies Who Launch against any claims relating to the content you provide.
4. Social Media Content Use Terms and Conditions
4.1 Permission to Use Content
By engaging with us on social media (tagging us or using campaign hashtags), you grant us permission to share your content across our digital channels and marketing materials.
4.2 Attribution
We will attempt to credit your username when using your content, though this cannot be guaranteed.
4.3 Revocation of Consent
To revoke consent, email us at info@weareladieswholaunch.com. However, prior posts may remain visible.
4.4 Content Responsibility
You affirm that any content shared with us does not violate laws or third-party rights.
5. Data Protection
5.1 Lawful Basis for Processing (UK GDPR)
We process your personal data under:
- Contractual necessity (fulfilling orders).
- Legitimate interest (marketing, fraud prevention).
- Legal obligation (compliance with laws).
- Consent (where applicable, e.g., email marketing).
5.2 Data Retention
We retain personal data for as long as necessary to fulfil the purposes outlined or as required by law.
5.3 International Data Transfers
If your data is transferred outside the UK, we ensure appropriate safeguards are in place (e.g., Standard Contractual Clauses).
5.4 Data Security
We implement industry-standard security measures to protect your data but cannot guarantee absolute security.
6. Legal Jurisdiction
These Terms and Conditions are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.
7. Contact Information
For any inquiries about these Terms or our Privacy Policy, please contact:
Ladies Who Launch 17-19 Foley Street, London, W1W 6DW Email: info@weareladieswholaunch.com